If you have any questions regarding your order or products please give us a call between 9 am and 5 pm Eastern Time.
Providing great customer service is our goal. We want you to be happy with the service you receive from Little River Outfitters.
We offer free ground shipping for orders in the continental United States going one way to you. Should you decide to return an item the shipping costs will not be refunded unless we made an error. Also, we will not pay the shipping costs for a replacement item you return to us unless we made an error. You will be charged the actual shipping cost.
NOTE TO CALIFORNIA CUSTOMERS:
Due to concerns over California’s Proposition 65 warnings and the liabilities that it creates we have decided that we cannot ship orders to California at this time.
We guarantee that any item you purchase from our shop or website will meet your satisfaction. If you any reason you are not satisfied, return the item in original conditions, within 30 days of receipt and you will receive a full refund. Please notify us before returning an order so we can be aware of the situation and issue a correct refund.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Internet orders from our secure online website. There are several ways to process your order. A secure online transaction is the fastest method and requires the use of a major credit card or Paypal. For orders, call 865-448-9459. Please have your order and payment information ready when you call. Orders will be shipped immediately upon payment approval.
Payment Methods We accept all major credit cards and Paypal. To charge your order to American Express, Visa, MasterCard or Discover, please provide account number, expiration date, CVV2, and billing address.